Incident Channel
Incident Channel
TELDAT is committed to complying with current legislation and the ethical and moral principles outlined in its code of conduct.
TELDAT promotes a culture of regulatory compliance across all its entities, with all its customers and suppliers. We are convinced that transparency and compliance with current regulations are the right path to continue growing. The company has a regulatory compliance system based on its code of conduct (click here to download), but it goes further by establishing technical and organizational measures to ensure and certify the validity and effectiveness of the system, creating a pleasant and transparent working environment.
In the same vein, and to take a further step in complying with current legislation, TELDAT provides interested parties with an incident channel that allows employees, suppliers, customers, and others associated with the entity to report actions that go against TELDAT’s code of conduct or may violate any legal regulations.
TRANSPARENCY
The incident channel will enable the entity to prevent and control possible inappropriate behavior and improve its business model. The implementation of this measure will also enhance the trust of its suppliers and customers, presenting the image of an entity with strong and current social principles.
GLOBAL
This incident channel will apply to all companies in the group located on various continents. All entities will benefit from the improvements brought about by the implementation of the channel.
NO RETALIATION
Communications made will not result in any retaliation for the informants, who will enjoy all security guarantees. TELDAT highly values its employees, suppliers, and customers making communications through this channel, which is a demonstration of compliance with the entity’s ethical principles.
CONFIDENTIALITY
All communications will be confidential, whether made anonymously or confidentially.
PRESUMPTION OF INNOCENCE
TELDAT will not prejudge any information received, treating all individuals who may appear in any communication under the constitutional principle of presumption of innocence.
DATA PROTECTION
The data of informants and individuals appearing in communications will not be processed beyond the purpose of processing the communication. This is in accordance with the privacy notice that will be presented when submitting the communication and which will be accepted in advance by the informants.
Informants may proceed to make a communication to the A.I.P. (Independent Informant Protection Authority), which serves as an external information channel.
